Yes you can cancel your order after you have placed it, all we ask is to contact us within 24 hours of placing your order. If your order has been completed and shipped out to you, if you could return the unwanted order back to us.
If you feel you've made a mistake on your order after placing it, yes you can correct it by emailing us but please do this within 24 hours of your order
All size guides are shown on the product information display, please check and make sure you have selected the right size to avoid disappointment.
Before we send any orders out, our team checks over all items to insure there are no problems or faults with your order, but if there is a problem you should contact us straight away after receiving it, normally within 5 working days after your order is completed. You can do this my using our "Contact page" please include your name and order number. Thank you
We aim to get your order right every time but we do occasionally make mistakes. If you're missing an item from your order please contact us straight away with your name and order number and we will sort out the problem.
It's very simple, with your selected promo code all you have to do is "Cut & Paste" the code into the "Enter promo code" area to receive your amazing discounts and enjoy. Our promotions cannot be used in conjunction with any other offer.
We use the international payment services of PayPal, easy payment method which is very safe and secure. When using PayPal your item is covered by the Paypal Payment Protection program up to the value of £500.
- Easily accept credit card, debit card and PayPal payments
- You don't need a PayPal account to pay for your order
- Safe and secure
All UK orders are sent out by Royal Mail 1st class with proof of postage, orders to Mainland UK should arrive within 4 working days.
Standard international delivery parcels are sent via standard Royal Mail delivery. Once your standard delivery order has reached your country it will be delivered by your local postal service, most parcels will reach their destination within 2 weeks, however some destinations may require additional time allowed for parcels to arrive.
We try and make sure every customers order are fulfilled to a high level of customer service, some products are in stock while some are printed to order so we always set a time frame of 7-14 working days not including weekends. If your order hasn't arrived in this time please contact us straight away.
To make your returns as quick as possible all you have to do is email us with your name, order number and reasoning then we will inform you of what to do next.
You can return any item from your order you place with us, all you have to do is contact us within 14 days of receiving your order and we will sort out your request as soon as possible We can not issue a refund for any postage returns or be held reasonable for any lost or damaged items.
If you wish to return an order please follow the instructions below
- You can return any item for a refund, within 14 days of receiving your original order
- Returns must be in brand new / unworn condition
- If you would like a different size, please contact us and return your unwanted item within 14 days
- We'll refund the price you paid for your item, including sale items
- The goods are your responsibility until they reach our HQ, so make sure they're packed up properly and can't get damaged
- All goods will be inspected on return and your items don't need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we will inform you and send it back to you.
- Please make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.
If you're returning a product we suggest that you send first class recorded to insure that it makes it to us, once we have received your return we will notify you. We can not refund postage on any returns.